Refund policy
Shipping & Returns
Orders placed Monday through Friday by 5pm ET, excluding U.S. federal holidays, will be processed within 48 hours and, pending credit card approval, will be shipped within three business days.
Orders placed on weekends or U.S. federal holidays will be processed the following business day and will be shipped, pending credit card approval, within three business days of processing. We proudly manufacture our swimwear in the USA and therefore incur higher costs, orders over $125 within the United States will ship free!
HOW TO RETURN
- Select a return option below to get started:
- You'll have 7 days to drop your return off at the post office once it's been lodged. If you select our standard returns method, you'll need to wait for your return request to be approved.
- We understand that buying swim items can be tricky, so if you have any questions about sizing, fit, or fabric please contact our Customer Care team at info@shopsabal.com and review our size guide before placing your order. Please note sale items are not eligible for return.
RETURNS POLICY
At SABAL Swim, customer satisfaction is our top priority! As a small business, we understand the importance of happy customers. That's why we offer returns for full-priced items within 14 DAYS of receipt. To be eligible for a return, items must be unworn and in their original condition with all tags and liners attached. If 14 DAYS have gone by since your shipment arrived, unfortunately, we can’t offer you a refund. However, you will have the option to exchange up to 30 DAYS after receiving your shipment.
*Please note that all items purchased on sale will only be eligible for store credit.
We've made returns even easier with instant refunds through Refundid! You can access your refund instantly, before you've even sent back your order. Select Refundid as your return option above to get started.
For sanitary reasons please try on swimwear over your underwear, we do not accept exchanges that are worn or are soiled/stained.
Customers are responsible for paying all shipping costs when returning.
Returns will only be accepted for items in their original condition, SABAL holds the right to refuse an exchange if a product is used, worn, damaged, or soiled.
We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Please contact info@shopsabal.com.
Exchange POLICY
What items are exchangeable?
- Items purchased in the last 30 days.
- Full-priced items in new condition. Item must be undamaged, unworn, unwashed with tags attached, and in original packaging.
What items are non-exchangeable?
- Free gifts or promotional items.
- Items that have been worn, damaged, or soiled.
- Items marked "Final Sale"